The terms that apply when you use this website.
This website is operated by AL Performance Ltd, a UK company providing Five9 contact centre consultancy. Using this site means you accept these terms. Client engagements are governed by their own written agreements, not by this page.
You may browse, and use our tools such as the Five9 Health Check, for your own business purposes. You agree not to misuse the site: no attempts to disrupt it, probe or test its security, scrape it at volume, or submit content that is unlawful or that you have no right to submit.
The content on this site, including text, benchmark data, graphics and branding, belongs to AL Performance Ltd or its licensors. Partner names and logos belong to their respective owners and appear to describe genuine partnerships. You may quote short extracts with attribution; you may not republish substantial parts of the site without our written permission.
Material on this site, including health check scorecards and benchmark figures, is general information based on our experience and our portfolio data. It is not advice for your specific situation, and regulatory summaries are not legal advice. Take professional advice before acting on anything here; where we work with you directly, our advice is given under an engagement agreement.
We aim to keep the site accurate and available but provide it without warranties of any kind. To the fullest extent the law allows, we are not liable for loss arising from reliance on the site or from it being unavailable. Nothing in these terms excludes liability that cannot be excluded under law, including for fraud or for death or personal injury caused by negligence.
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Questions: info@alperformance.co.uk.
Last updated: 31 July 2026